Store Policy

Customer Care

At Urban Oracle, our customers are at the heart of everything we do. We strive to provide a seamless shopping experience from the moment you browse our collection to the day your package arrives. Our support team is dedicated to answering your queries within 24 hours.

We believe in transparency and quality. If you have any questions regarding our products, orders, or simply want some style advice, feel free to reach out to us at shopurbanoracle@gmail.com. Your satisfaction is our oracle.

Privacy & Safety

Your privacy is paramount. We use industry-standard encryption and secure payment gateways (Visa, Mastercard, AMEX) to ensure your personal and financial information is 100% protected.

We do not sell or share your data with third parties for marketing purposes. Data collected during checkout is used exclusively for order processing, shipping, and providing you with the best possible service. All transactions are handled through secure, PCI-compliant payment

Wholesale Inquiries

Looking to bring the Urban Oracle vision to your retail space? We are open to wholesale opportunities and corporate partnerships. Whether you are a boutique owner or looking for bulk corporate gifting, we offer competitive rates and curated selections.

Please contact our e-mail at shop shopurbanoracle@gmail.com with the subject line "Wholesale Inquiry" for more information on our terms and catalog.

Payment Methods

Credit / Debit Cards
Visa
Mastercard
American Express (Amex)
Maestro