Shipping & Returns

Shipping Policy

At Urban Oracle, we deliver the future of lifestyle directly to your doorstep with speed and reliability. We have partnered with DHL to ensure your orders are handled by the best in the business.

Our Shipping Methods:

DHL Free Shipping: Delivered within 3 - 8 Business Days (£0.00).
DHL Express Shipping: Delivered within 2 - 5 Business Days (£4.93).

Return & Exchange Policy

We want you to be completely satisfied with your Urban Oracle experience. If for any reason you are not happy with your purchase, we offer a straightforward return process.

14-Day Return Window: In accordance with UK consumer rights, you have 14 days from the date of delivery to request a return or exchange.